TELEMEDICINE
Free medical consultation
From the comfort of your home.
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Need Assistance? |
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Try our most frequently asked questions ...
All investment contributions made before 2pm on business days will reflect on your dashboard by the evening of the same day. However, contributions made after 2pm will reflect on your dashboard the next business day.
Your money may not reflect in your account for a few different reasons: (1) Incorrect client number (2) Inaccurate and/or incomplete bank narration etc.
If you are experiencing this, please send a mail to clientservices@axamansard.com with the evidence of payment for easy reconciliation.
To make a claim, please click on the “make a claim” button on the website. You will be required to provide an estimate of repairs, picture of the damaged vehicle showing the plate number as well as third party details where applicable.
Need Advice?
Chat with our advisor to get products tailored for you
Reach us through any of the following channels
| ccare@axamansard.com | |
| 0700AXAMANSARD | |
| @axamansard | |
| Start Live Chat |
You can also request for a call from one of our Agents, please provide your details below
MyAXA app is available on the Google Play and App Stores
GET IT FOR FREE
With this new service, you can now
- Access over 200 licensed Doctors for medical care
- Get recommended drugs after consultation for FREE (subject to limits)
- Receive mental health support by calling 0906 254 7772
Steps to get started
For IOS Users 
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Download the Tremendoc App from the Apple App Store
- Register by completing the required personal information
- Click on the menu bar at the top left-hand corner of your screen
- Click on "Management Plan” Enter your AXA Mansard ID**
- Click "Submit" and voila! You are all set to start enjoying the benefits of the app
For Android Users 
- Download the Tremendoc App via Google Play Store
- Register by completing the required personal information
- Click on select "HMO Provider" and select your HMO
- Enter your AXA Mansard ID**
- Click on "Continue" and voila! You are all set to start enjoying the benefits of the app
Go ahead! Talk to a doctor today!
Frequently Asked Questions
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What is Telemedicine?:
This is also referred to as telehealth or e-medicine. It is the remote delivery of healthcare services, including exams and consultations via online platforms. Telemedicine allows healthcare providers to evaluate, diagnose and treat patients without the need for an in-person visit. Patients can communicate with medical practitioners from their homes through their mobile phones, tablets and computers.
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What type of doctors can I access on the
AXA Mansard Telemedicine platform?:
Licensed general practitioners.
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How many doctors are available?:
There are over 200 doctors on the platform.
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Can I specify the doctors I want to see?:
You will select based on available doctors list.
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Am I able to view the Doctor's profile
before speaking to the doctor?:
Yes, a brief profile.
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Is the service available to all AXA
Mansard customers?:
Yes, the service is available to all AXA Mansard customers.
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How can I become a customer of AXA
Mansard?:
You can visit www.axamansard.com to choose from our bouquet of flexible plans or call 0700AXAMANSARD.
**
For AXA Mansard Health customers, use your Enrollee ID
For AXA Mansard Insurance and AXA Mansard Investments customers, use your Customer Number
For AXA Mansard Pensions customers, use your RSA Number
To view/purchase any of our products, visit www.axamansard.com
