Need Assistance?

Try our most frequently asked questions ...

When will my investment contribution reflect on my dashboard?

All investment contributions made before 2pm on business days will reflect on your dashboard by the evening of the same day. However, contributions made after 2pm will reflect on your dashboard the next business day.

Why is my money not reflecting in my account and what do I need to do?

Your money may not reflect in your account for a few different reasons: (1) Incorrect client number (2) Inaccurate and/or incomplete bank narration etc. If you are experiencing this, please send a mail to clientservices@axamansard.com with the evidence of payment for easy reconciliation.

I need to make a claim on my vehicle insurance. What do I need to do?

To make a claim, please click on the “make a claim” button on the website. You will be required to provide an estimate of repairs, picture of the damaged vehicle showing the plate number as well as third party details where applicable.

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AXA Mansard is a member of the AXA Group, the worldwide leader in insurance and asset management with 166,000 employees serving 107 million clients in 64 countries.

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Kindly note that due to interbank transfer delays, you may have to check back after 3 business days for confirmation and update of your dashboard.

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If you have any questions or concerns about your purchase, please contact us via email at telesales@axamansard.com or call any of the following numbers: +2341-4606630, +2347002926267273, or +2348150490168.

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