Make a claim
Making a claim can be very stressful, especially when your life’s already busy. And we get that, that’s why we’re committed to making the claims experience clearer and easier for you.
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Need Assistance? |
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Try our most frequently asked questions ...
All investment contributions made before 2pm on business days will reflect on your dashboard by the evening of the same day. However, contributions made after 2pm will reflect on your dashboard the next business day.
Your money may not reflect in your account for a few different reasons: (1) Incorrect client number (2) Inaccurate and/or incomplete bank narration etc.
If you are experiencing this, please send a mail to clientservices@axamansard.com with the evidence of payment for easy reconciliation.
To make a claim, please click on the “make a claim” button on the website. You will be required to provide an estimate of repairs, picture of the damaged vehicle showing the plate number as well as third party details where applicable.
Need Advice?
Chat with our advisor to get products tailored for you
Reach us through any of the following channels
| ccare@axamansard.com | |
| 0700AXAMANSARD | |
| @axamansard | |
| Start Live Chat |
You can also request for a call from one of our Agents, please provide your details below
MyAXA app is available on the Google Play and App Stores
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Follow these steps to make your motor claims seamless and fast
1
Click below for documents needed to make a claim
2
Fill the claim form correctly and upload all documents.
Recieving all your claims document at once will help understand the extent of damage faster, hence making your claims process speedy.
3
After claims processing, payment takes 24-48hrs
Sign your discharge voucher and upload it via the link sent to your mail for reimbursement. Once the team receives a signed discharge voucher, that's it, you're all done.
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