A seamless and efficient claim experience
Be rest assured we have also onboarded some of best hands in the automotive repair industry who are competent and render quality services
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Need Assistance? |
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Try our most frequently asked questions ...
All investment contributions made before 2pm on business days will reflect on your dashboard by the evening of the same day. However, contributions made after 2pm will reflect on your dashboard the next business day.
Your money may not reflect in your account for a few different reasons: (1) Incorrect client number (2) Inaccurate and/or incomplete bank narration etc.
If you are experiencing this, please send a mail to clientservices@axamansard.com with the evidence of payment for easy reconciliation.
To make a claim, please click on the “make a claim” button on the website. You will be required to provide an estimate of repairs, picture of the damaged vehicle showing the plate number as well as third party details where applicable.
Need Advice?
Chat with our advisor to get products tailored for you
Reach us through any of the following channels
| ccare@axamansard.com | |
| 0700AXAMANSARD | |
| @axamansard | |
| Start Live Chat |
You can also request for a call from one of our Agents, please provide your details below
MyAXA app is available on the Google Play and App Stores
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Follow these steps to make your motor claims seamless and fast
1
Click below for documents needed to make a claim
2
Fill the claim form correctly and choose your claim option.
Option 1 - Tick the "I want AXA Mansard to fix my vehicle" Click here to see images of vehicles fixed using this option or
Option 2 - Provide cost estimate for vehicles repairs.
3
Submit your claim and the repair option and await further engagement from the team
Response takes 24-48hrs.
Auto Repairs Executed By Our Partner Accredited Garages
Before
After
BMW
Vehicle was rammed into by the side by a negligent truck driver damaging the fender, bumper and headlamp. Our garage took up repairs and vehicle was delivered to the customer in 5-working days
Before
After
Toyota Camry
Customer had a brake failure and rammed into another vehicle in front, the incident damaged the vehicle's front bumper, headlamps, bonnet and radiator. The vehicle was taken to our garage for repairs and it was delivered to the customer after 10-working days
Before
After
Audi
The vehicle was retrieved from the customer's residence after it was involved in an accident with a third party, which damaged the bonnet, front grill and bumper, headlamp etc. Repairs took about 6 weeks (some of the vehicle parts had to be sourced outside the country) and vehicle was delivered to the customer in pristine condition.
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