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Call Context:

New Motor Claim


To file a new claim, kindly fill the form below

Vehicle Pick up Location

 Picture of Damage
* Multiple images can be uploaded (tip: CTRL + select files)
 Estimate of Loss   


Other Documents e.g driver's license, Police Report, particulars of third party, purchase invoice etc.

 Other Documents   
* Multiple images can be uploaded (tip: CTRL + select files)


Other Claims Documentation:



The following documentation will be required to initiate your claim

  1. Photographs of the damaged vehicle showing the registration number
  2. Estimate of repairs from the garage
  3. Copy of driver’s licence

If it involves a third party, kindly include these additional documentation:

  1. Police Report
  2. Vehicle particulars of the third party and letter accepting liability from the 3rd party.
  3. Contact details of the third party
  4. Copy of third party’s Insurance Certificate

For a theft claim, kindly provide us with the following:

  1. Police Report
  2. Driver’s licence
  3. Purchase Invoice/Receipt
  4. Original & spare of Ignition Key (if vehicle was stolen in a stationary position)
  5. Original Certificate of Insurance, Road Worthiness, Vehicle Licence, Proof of Ownership
  6. Letter of Transfer of Ownership to AXA Mansard Insurance plc  (In case vehicle is found later)

Please be informed that a waiting period is applicable for a theft claim to allow for police investigation/possible recovery as well as our internal investigation.

Track your Claim

You can check the status of your claim using the Tracking Number you got when you filed your claim online.
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